Terms & Conditions

In these Terms & Conditions, the following definitions apply unless the context otherwise requires:

• "ez88" / "the Platform" / "we" / "us" / "our" refers to the ez88 online gaming platform accessible at https://ez88.cam and all associated services, software, and content provided thereunder.
• "Player" / "you" / "your" refers to any individual who accesses, registers with, or uses the ez88 platform in any capacity.
• "Account" means the personal gaming account registered by a Player on the ez88 platform.
• "Real Money Balance" means funds deposited by the Player using supported payment methods and available for wagering or withdrawal.
• "Bonus Balance" means promotional funds, free bet credits, or other non-cash incentives credited by ez88 and subject to wagering requirements before withdrawal.
• "Wagering Requirement" means the total cumulative betting turnover a Player must achieve before bonus-related winnings may be converted to withdrawable funds.
• "KYC" stands for Know Your Customer — the identity and age verification process mandated for all ez88 accounts.
• "Supported Payment Methods" refers to BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja.
• "Game Providers" means third-party software studios supplying games to the ez88 platform, including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft.
• "IDR" / "Rp" means Indonesian Rupiah, the exclusive currency of all transactions on the ez88 platform.

By registering an account with ez88, you warrant and represent that:

1. You are a natural person of at least 21 years of age. ez88 does not permit individuals under 21 to register or use the platform under any circumstances.
2. You are accessing the platform from a jurisdiction where doing so is lawful for you personally. It is your sole responsibility to ascertain and comply with any local laws applicable to your participation in online gaming.
3. You are acting on your own behalf and not as an agent, proxy, or representative of any third party.
4. You are not subject to any self-exclusion order, court order, or other legal prohibition that would prevent you from engaging in online gaming activities.
5. You are not a current employee, officer, director, or immediate family member of an ez88 employee involved in the operation of the platform.

Each individual may hold one (1) active account on the ez88 platform at any given time. The existence of multiple accounts belonging to the same individual, household, IP address, device, or payment method is strictly prohibited.

During registration, you must provide accurate, complete, and current information including your full legal name as it appears on your government-issued identification, a valid email address, a valid Indonesian mobile phone number, and your date of birth. Providing false or misleading registration information is a breach of these Terms.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. ez88 will not be held liable for any loss or damage arising from unauthorized access to your account resulting from your failure to protect your login information.

You must notify ez88 support immediately if you suspect that your account has been accessed without your authorization. Contact details are provided in Clause 15.

In accordance with internationally recognized anti-money laundering (AML) standards and responsible gaming best practices, ez88 requires all registered Players to complete a Know Your Customer (KYC) verification process prior to processing any withdrawal request, and in certain cases prior to continued gameplay.

The standard KYC documentation requirements include, but are not limited to:

• Government-issued photo identification: A clear, legible scan or photograph of your Indonesian National Identity Card (KTP Nasional) or equivalent government document.
• Selfie verification: A photograph of you holding your identity document alongside your face, ensuring both are clearly visible and unobstructed.
• Proof of address: A recent utility bill, bank statement, or official correspondence dated within the last three (3) months, confirming your residential address in Indonesia. This may be requested at ez88's discretion for higher-tier accounts.
• Payment method verification: Where required, documentation confirming ownership of the bank account or e-wallet used for deposits and withdrawals.

ez88 aims to process standard KYC submissions within 1 to 24 hours of receiving complete documentation. Incomplete or low-quality submissions may delay processing. You will be notified via email upon verification approval or if additional information is required.

Failure to satisfactorily complete KYC verification within a reasonable timeframe following a request will result in the suspension of withdrawal capabilities. ez88 reserves the right to withhold or return funds pending successful verification.

5.1 Deposits

All deposits to your ez88 account must be made using a Supported Payment Method registered in your own name. Third-party deposits — where the originating bank account or e-wallet does not belong to the registered account holder — are strictly prohibited and will be reversed and the account flagged for review.

Minimum and maximum deposit limits vary by payment method and account tier. Current limits are displayed on the deposit page within your account dashboard. All deposit amounts are denominated in Indonesian Rupiah (IDR / Rp).

Deposits made via BCA, BRI, BNI, Mandiri, CIMB Niaga, and Bank Permata are typically credited to your ez88 account within 5 minutes of successful bank transfer confirmation. E-wallet deposits via OVO, DANA, GoPay, ShopeePay, and LinkAja are credited instantly in most cases.

5.2 Withdrawals

Withdrawal requests may only be made to a bank account or e-wallet registered in the same name as the verified ez88 account. Withdrawals to third-party accounts are not permitted under any circumstances.

Before a withdrawal can be processed, you must have:

• Completed KYC verification to the satisfaction of ez88's compliance team.
• Wagered your Real Money Balance at least once (1x turnover) on any eligible game or betting market.
• Fulfilled all applicable Bonus Balance wagering requirements if a bonus has been claimed.

ez88 targets a withdrawal processing time of under 5 minutes for verified accounts on standard banking days. During peak periods or where additional compliance checks are required, processing may take up to 24 hours. ez88 does not impose withdrawal fees; however, your bank or e-wallet provider may charge their own transaction fees.

ez88 offers a range of bonuses and promotional offers to eligible Players. All bonuses are subject to the following general conditions unless a specific promotion's terms state otherwise:

• Wagering Requirement: A minimum wagering requirement of 35x the bonus amount applies to all deposit bonuses. For example, a bonus of Rp 100.000 requires a total wagering turnover of Rp 3.500.000 before any bonus-derived winnings may be withdrawn.
• Eligibility: Bonuses are available to verified Players who meet the specific eligibility criteria stated in each promotion. New player welcome bonuses are available to first-time depositors only. Players who have previously held an account with ez88 under any identity are not eligible for new player promotions.
• Time Limits: All bonuses carry an expiry period. Bonus funds and associated wagering requirements that are not completed within the specified period will be forfeited automatically.
• Game Contributions: Not all games contribute equally toward wagering requirements. Slot titles from eligible providers typically contribute 100%. Live dealer games, table games, and sports betting markets may contribute at a reduced rate (commonly 10%–20%). Specific contribution rates are detailed in each promotion's individual terms.
• Abuse and Exploitation: ez88 reserves the right to void bonuses and associated winnings, and to close accounts, where it has reasonable evidence of bonus abuse, arbitrage betting, or any strategy designed to exploit promotional offers without genuine recreational play intent.
• Maximum Bet Rule: While a Bonus Balance is active, the maximum permissible bet per round or per game event is Rp 200.000 or 10% of the remaining bonus balance, whichever is lower. Exceeding this limit may result in voiding of the bonus and any associated winnings.

ez88 reserves the right to modify, suspend, or discontinue any bonus or promotional offer at any time without prior notice. Changes will not affect bonuses already accepted and currently active, provided no breach of these Terms has occurred.

All games and betting markets available on the ez88 platform are operated in accordance with the rules set by the respective Game Provider or sports data supplier. In the event of a conflict between these Terms and a Game Provider's specific rules, the Game Provider's rules shall take precedence for that specific game or market.

The following conduct is strictly prohibited on the ez88 platform and will result in immediate account suspension and potential forfeiture of all balances:

• Use of automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform.
• Exploiting errors, glitches, or technical malfunctions in any game or platform feature. Any winnings accrued through a confirmed technical error are void and will be reversed.
• Collusion with other Players to gain an unfair advantage in any multiplayer game or betting market.
• Match-fixing, insider betting, or placing bets on the basis of non-public information on sporting or other events.
• Any form of money laundering, structuring, or use of the platform to transfer, conceal, or disguise the proceeds of illegal activity.

Sports betting markets — including bandar bola (football bookmaker) Asian Handicap markets, Over/Under lines, and mix parlay (accumulator) bets — are subject to ez88's sportsbook rules, which are published separately within the sportsbook section of the platform. Bets placed on voided events will be refunded at stake. Bets on postponed events will stand for a period of 24 hours; if the event does not commence within that period, stakes will be refunded.

For togel (Indonesia's traditional numbers lottery) games, results are determined by official draw outcomes from recognized lottery operators. ez88 does not control draw outcomes and accepts no liability for results.

ez88 is committed to promoting a safe and responsible gaming environment. We provide the following tools to help Players maintain control over their gaming activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps directly from their account settings. Reductions take effect immediately; increases are subject to a 48-hour cooling-off period.
• Session Time Reminders: Players may configure alerts that notify them of the duration of their current gaming session.
• Cool-Off Period: Players may request a temporary suspension of their account for a period of 24 hours to 6 weeks. During this period, the account cannot be used for any gaming activity.
• Self-Exclusion: Players who feel that gaming is causing harm may request a longer-term or permanent self-exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months for temporary exclusions.

If you are concerned about your own gaming behavior or that of someone you know, we encourage you to review our dedicated Responsible Gaming page or contact our support team directly. Our agents are available 24/7 and are trained to handle such inquiries with sensitivity and discretion.

All content on the ez88 platform — including but not limited to the ez88 brand name, logo, website design, graphics, software, text, game interfaces, and promotional materials — is the exclusive intellectual property of ez88 or its licensed Game Providers and content suppliers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the ez88 platform solely for your personal, non-commercial recreational gaming purposes. This license does not permit you to:

• Copy, reproduce, distribute, publish, or create derivative works from any ez88 content.
• Reverse engineer, decompile, or disassemble any software or technology used by the platform.
• Use any ez88 branding, trademarks, or logos without express prior written consent from ez88.
• Frame, scrape, or mirror any part of the ez88 platform on any other website or application.

Any unauthorized use of ez88 intellectual property may result in civil and/or criminal liability under applicable law.

The collection, storage, and processing of your personal data by ez88 is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions and is incorporated herein by reference. By registering an account, you acknowledge that you have read and understood our Privacy Policy and consent to the processing of your personal data as described therein.

ez88 employs 256-bit SSL encryption, firewalls, and secure data centers to protect your personal and financial information. Despite these measures, no online system can guarantee absolute security. You accept that you transmit data to ez88 at your own risk and that ez88 will not be liable for any loss or damage arising from unauthorized interception of data outside our direct control.

To the fullest extent permitted by applicable law, ez88 excludes all liability for:

• Any loss of profits, revenue, data, goodwill, or indirect, incidental, special, or consequential losses arising from your use of — or inability to use — the ez88 platform.
• Interruptions, delays, or errors in platform availability caused by factors outside ez88's reasonable control, including internet service outages, force majeure events, or third-party payment processing failures.
• Decisions made by Game Providers regarding the outcome of games, voiding of rounds, or resolution of technical disputes within their respective game engines.
• Any tax obligations that may arise in your jurisdiction as a result of winnings generated on the ez88 platform. You are solely responsible for declaring and paying any applicable taxes.

Nothing in these Terms limits ez88's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

ez88 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, without prior notice, in the event of:

• Breach of any provision of these Terms & Conditions.
• Fraudulent, deceptive, or illegal activity on or related to the account.
• Failure to complete KYC verification within a reasonable timeframe.
• Receipt of a chargeback or payment dispute filed against a deposit made to ez88.
• Evidence of account sharing, collusion, or multi-accounting.
• Regulatory or legal requirements compelling ez88 to do so.

Upon permanent account closure for cause, any Real Money Balance remaining in the account may be forfeited if the closure results from a confirmed breach of these Terms. Where closure is initiated at your own request for personal reasons or responsible gaming grounds, your verified Real Money Balance will be refunded to your registered payment method after any outstanding wagering obligations are assessed.

You may close your account voluntarily at any time by contacting our support team. Account closure requests are processed within 48 hours of verification.

ez88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via email to the address associated with their account, or by displaying a prominent notice on the ez88 platform, no fewer than 7 days before the changes take effect.

Your continued use of the ez88 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any revised Terms, you must cease using the platform and contact support to close your account prior to the effective date.

The version of the Terms & Conditions in force at the time a dispute arises shall govern the resolution of that dispute, subject to any mandatory provisions of applicable law.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which ez88 holds its international gaming license.

Any dispute that cannot be resolved amicably through direct negotiation with ez88's customer support team shall be referred to binding arbitration. Each party shall bear its own costs for arbitration unless the arbitral tribunal determines otherwise.

Nothing in this clause shall prevent ez88 from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its intellectual property rights or prevent imminent irreparable harm.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the ez88 platform, our customer support team is available 24 hours a day, 7 days a week.

You may reach us via live chat from within your account dashboard, or by writing to our support team at the following address:

We aim to acknowledge all written inquiries within 2 hours and to resolve standard queries within 24 hours of receipt. Complex compliance or dispute-related matters may take longer, and you will be kept informed of progress throughout.